CREDIT UNION SECURITY
Fort McClellan Credit Union is committed to mitigating fraud to better protect our Members.
Fort McClellan Credit Union is alerting members to an increase in phone spoofing scams. Spoofing occurs when a fraudulent caller falsifies caller ID information to make it appear as though the call is coming from a trusted source — including Fort McClellan Credit Union.
If you receive a call and/or text that appears to be from FMCU, please remember:
- FMCU will never text you asking you for any information or requesting that you contact us.
- FMCU will never ask for your Online or Mobile Banking username, password, or secure login codes.
- FMCU will never request debit or credit card numbers, PINs, CVV codes, or expiration dates.
- FMCU will never ask you to download software or click links to “fix” your device or account.
If you receive a suspicious call, do not provide any information and do not feel pressured. Hang up immediately and contact Fort McClellan Credit Union directly at (256) 237 – 2113.
Fraud Prevention Best Practices
Social Engineering
Protect Your Family From Financial Elder Abuse
Due to the significant increase in fraud, we ask that if you suspect fraudulent activity on your account or you’ve inadvertently shared sensitive information, please contact us immediately at (256) 237-2113.