FRAUD PREVENTION BEST PRACTICES
Don’t provide your card number to anyone over the phone unless you made the call and you know the company to be reputable.
Secure your accounts with strong and unique passwords.
Use multi-factor authentication to login to your accounts. Multi-factor authentication requires two or more credentials to log in to your account.
Choose security questions only you know the answer to.
Notify your card issuer of travel dates and destinations. If your card gets used in an unusual destination, the transaction may be declined.
Report any questionable charges to your card issuer immediately.
FMCU’s Digital Services offer members a convenient way to bank online. However, with that convenience comes the threat of fraud. Fort McClellan Credit Union wants to help you take the steps to keep your accounts safe.
Remember, Fort McClellan Credit Union will never ask for your personal information, account number, PIN, or any sensitive account information via email.
If you receive an e-mail that appears to be from FMCU and asks for account information, you should consider it to be a fraudulent attempt to obtain your personal account data for an illegal purpose, and you should not follow the instructions in the email.
To verify any requests, please call us at (256) 237-2113, and our staff can help you.