FRAUD PREVENTION BEST PRACTICES

Don’t provide your card number to anyone over the phone unless you made the call and you know the company to be reputable.

Secure your accounts with strong and unique passwords.

Use multi-factor authentication to login to your accounts. Multi-factor authentication requires two or more credentials to log in to your account. 

Choose security questions only you know the answer to.

Notify your card issuer of travel dates and destinations. If your card gets used in an unusual destination, the transaction may be declined.

Report any questionable charges to your card issuer immediately.

FMCU’s Digital Services offer members a convenient way to bank online. However, with that convenience comes the threat of fraud. Fort McClellan Credit Union wants to help you take the steps to keep your accounts safe.

Remember, Fort McClellan Credit Union will never ask for your personal information, account number, PIN, or any sensitive account information via email. 

If you receive an e-mail that appears to be from FMCU and asks for account information, you should consider it to be a fraudulent attempt to obtain your personal account data for an illegal purpose, and you should not follow the instructions in the email.

To verify any requests, please call us at (256) 237-2113, and our staff can help you.

HAVE YOU ACTIVATED YOUR CARD?

CLICK HERE for online activation or call 1 (800) 270-3095 to activate over the phone.

Click CONTINUE below to manage your credit card online:

THIRD PARTY SITE DISCLAIMER

You are leaving Fort McClellan CU’s website. You are linking to an alternate website not operated by Fort McClellan CU, and Fort McClellan CU is not responsible for the content of the alternate website. The fact that there is a link from Fort McClellan CU’s website to an alternate website does not constitute endorsement of any product, service, or organization. Fort McClellan CU does not represent either you or the website operator if you enter into a transaction. Privacy and security policies may differ from those practiced by Fort McClellan CU, and you should review the alternate website’s policies. Click CONTINUE to confirm that you want to open this page. 

THIRD PARTY SITE DISCLAIMER

You are leaving Fort McClellan CU’s website. You are linking to an alternate website not operated by Fort McClellan CU, and Fort McClellan CU is not responsible for the content of the alternate website. The fact that there is a link from Fort McClellan CU’s website to an alternate website does not constitute endorsement of any product, service, or organization. Fort McClellan CU does not represent either you or the website operator if you enter into a transaction. Privacy and security policies may differ from those practiced by Fort McClellan CU, and you should review the alternate website’s policies. Click OK to confirm that you want to open this page. 

THIRD PARTY SITE DISCLAIMER

You are leaving Fort McClellan CU’s website. You are linking to an alternate website not operated by Fort McClellan CU, and Fort McClellan CU is not responsible for the content of the alternate website. The fact that there is a link from Fort McClellan CU’s website to an alternate website does not constitute endorsement of any product, service, or organization. Fort McClellan CU does not represent either you or the website operator if you enter into a transaction. Privacy and security policies may differ from those practiced by Fort McClellan CU, and you should review the alternate website’s policies. Click CONTINUE to confirm that you want to open this page. 

THIRD PARTY SITE DISCLAIMER

You are leaving Fort McClellan CU’s website. You are linking to an alternate website not operated by Fort McClellan CU, and Fort McClellan CU is not responsible for the content of the alternate website. The fact that there is a link from Fort McClellan CU’s website to an alternate website does not constitute endorsement of any product, service, or organization. Fort McClellan CU does not represent either you or the website operator if you enter into a transaction. Privacy and security policies may differ from those practiced by Fort McClellan CU, and you should review the alternate website’s policies. Click CONTINUE to confirm that you want to open this page.