Online Banking Security Update Information
When was this change implemented?
On May 12, 2026, we made improvements to the way members log in to online banking. These updates were designed to enhance security while keeping your experience simple and familiar.
Why did we make this change?
- Strengthen security
- Better protect your accounts and personal information
- Support a more reliable digital banking experience
Is my Username and Password the same?
Yes, your username and password will remain the same.
If you’re prompted to take an extra step when logging in, simply follow the onscreen instructions.
Will this affect my accounts or features?
No. Your:
- Accounts
- Balances
- Transaction history
- Bill pay, transfers, and other features
will remain unchanged.
What if I have trouble logging in after May 12?
Help is available. You can:
- Call our member support team at 256-237-2113 Option 5
- Visit a branch
Our team is ready to assist you.
Is my online banking still safe during this change?
Yes. These improvements are part of our ongoing efforts to keep your information secure. Your accounts remain protected before, during, and after the update.
Have more questions?
Visit this page for the latest information and updates, or contact us directly—we’re happy to help.
Call us at (256) 237-2113 option 5, or visit any of our branch locations.
After hours? Email us at [email protected]