OUR RESPONSE TO COVID-19
Last Updated: April 9, 2021
Beginning Wednesday, February 24th, 2021, Fort McClellan Credit Union’s branches will return to normal lobby and drive-thru operation. We will continue to practice social distancing and will limit the number of members in our branches at a time.
We encourage members to utilize our drive-thru and digital services to continue limited contact.
The following branches will have drive-thru and lobby access:
- Anniston City – 1731 Noble Street Anniston, AL 36201
- Centre – 500 Cedar Bluff Road Centre, AL 35960
- Golden Springs – 1010 Golden Springs Road Anniston, AL 36207
- Jacksonville – 1204 Church Avenue Jacksonville, AL 36265
- Roanoke – 4479 Highway 431 N Roanoke, AL 36274
The following branch will have lobby access only:
- Ohatchee – 7818 AL HWY 77 Ohatchee, AL 3627
What to Expect When Entering a Branch Lobby
Prior to entering a branch lobby, please review the following precautions we will be taking to ensure that we are maintaining a safe environment for members and employees:
Our employees will continue to wear masks.
Masks are encouraged for members.
Hand sanitizer will be available for member use upon lobby entry.
Upon entering the branch, members are asked to stand on yellow decals to assist in maintaining social distancing.
FMCU Operating Hours
- Lobby: Monday through Friday 8:30 AM – 5:00 PM
- Drive-thru: Monday through Thursday 8:30 AM – 5:00 PM. Friday opened until 6:00 PM (Anniston City, Golden Springs, Jacksonville & Roanoke Locations)
- Call Center: Monday through Friday 8:30 AM – 5:00 PM
Extended Drive-thru and Call Wait Times
When visiting a branch drive-thru and/or calling one of our branches, you may experience longer than usual wait times. We ask that you have your transactions ready when approaching the window. We apologize for any inconveniences this may cause.
Remember, members can always access their account with Online and Mobile Banking at fortmcclellancu.org.
With online and mobile banking, members can:
• View balances and account history.
• Apply for loans. You can also apply online at fortmcclellancu.org.
• Sign up to receive eStatements.
• Transfer between accounts.
• Transfer loan payments.
• Set up alerts.
If you are not enrolled in online banking, you can visit fortmcclellancu.org to sign up today!
